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Sierra Trading Post

Sierra Trading Post Store Details
720,965 customers have rated this store since November 2001

 
4.4
See all ratings
All Ratings
  • 4.8 On-time delivery - Product arrived when expected
  • 4.4 Clarity of product information
  • 3.7 Shipping charges
  • 4.8 Customer support
  • 4.4 Selection of products - Types of products available
  • 4.4 
  • 4.5 Availability of product you wanted
  • 4.4 Ease of finding what you are looking for
  • 4.1 Variety of shipping options
  • 4.4 Prices relative to other online merchants
  • 4.4 Overall look and design of site
  • 4.7 Order tracking
  • 4.6 Would shop here again
  • 4.4 Overall satisfaction
  • 4.5 Charges stated clearly before order submission
  • 4.4 Product met expectations
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: Sierra Trading Post carries men, women, and children's clothing, outdoor gear, specialty sports gear and home furnishings.
Contact Information
Physical Address: 5025 Campstool Rd
Cheyenne WY 82007-1898
UNITED STATES
Customer Service: Tel: 800-713-4534
Fax: 800-378-8946
Email: customerservice@sierratradingpost.com
Web site: http://www.sierratradingpost.com
Features & Services

Ordering Methods
Order phone number: (800) 713-4534
Toll-free order phone number: (800) 713-4534
Order fax number: (800) 378-8946
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: Expedited Ground
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
34 Reviews TotalReviews 1 - 10 of about 34
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 4.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Customer support
  • 5.0 
  • 2.5 Shipping charges
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 4.0 Variety of shipping options
by doggieauntie, Wednesday, May 15, 2013 10:06 AM
I have been a customer for many years & always tell friends about Sierra when they ask where I purchased an item. The wide variety and shipping options are great.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 Variety of shipping options
by eric g, Tuesday, May 14, 2013 1:26 AM
I have made many purchases with STP over the years and have always been completely satisfied.
I PURCHASE ALL MY HIKING AND MOUNTAINEERING BOOTS FOR MYSELF AND FAMILY THROUGH "STP"! I HAVE REORDED MANY TIMES AND MY FRIENDS ALWAYS WITH 100% SATISFACTION. I USUALLY LOOK FOR A COUPON CODE ON RETAILMENOT.COM AND SAVE AN XTRA 20%. I END UP SAVING ABOUT 50%+ THATS A PRETTY SUBSTANSTAL SAVINGS ESPESIALLY SINCE I AM BUYING BOOTS FOR MULTIPLE MOUNTAINEERS. TOP SELLER!
  • 5.0 Would shop here again
  • 4.0 Overall satisfaction
  • 4.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 3.5 Order tracking
  • 5.0 Customer support
  • 3.5 Shipping charges
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 
  • 3.5 Variety of shipping options
by dairylandpat, Monday, May 13, 2013 10:25 AM
Great products and prices. Description of sizing sometimes inadequate when clothing items deviate from usual sizing for brand. Good customer service. Shipping costs for replacement items add up and often cause me to donate items rather than return them when I am unhappy with items. Then it takes awhile for me to take a chance on another order.
  • 5.0 Would shop here again
  • 4.5 Overall satisfaction
  • 4.0 Product met expectations
  • 2.0 
  • 3.5 Shipping charges
  • 4.5 Prices relative to other online merchants
  • 4.5 Variety of shipping options
Sunday, May 12, 2013 2:48 AM
great brand names and good prices, but very often do not have my size. I am M or L. shoe size 8, which is very often sold out.
IT SEEM THAT I USUALLY ORDER ON SUNDAYS WHEN THERE IS NO ONE THERE TO TALK TO. I HAVE A PROBLEM WITH THE CODES FOR %'S OFF. IT NOT TAKING OFF THE AMTS. AND NO WAY TO FIX IT.DIDN,T WANT TO WAIT, DUE TO MY ITEM WAS " ALMOST GONE ".
  • 5.0 Would shop here again
  • 3.5 Overall satisfaction
  • 4.0 Product met expectations
  • 4.0 On-time delivery - Product arrived when expected
  • 4.0 Order tracking
  • 3.0 Availability of product you wanted
  • 4.0 
  • 5.0 Shipping charges
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 Variety of shipping options
by scalex1155, Thursday, May 09, 2013 4:37 PM
Always great quality and great prices. My only frustration is the li.ited explanations using the android app. Fortunateky customer reviews helped me make my final decision
Great products at greatprices. Wish android app wasn't so limited in options. I cannot access the order I just placed. Also the back butgon in categories takes you back to the first page after viewing items. This is especially irritating when you are pages into shopping. Please fix this. I have reported 3 times now
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 3.0 Shipping charges
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 4.0 Clarity of product information
  • 4.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
  • 5.0 
Thursday, May 09, 2013 7:59 AM
The swimsuit I ordered is fantastic.
Your TYR swimsuits are the best I have found for water aerobics. They're comfortable, flattering, and they last and last.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 4.5 Shipping charges
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 4.0 Variety of shipping options
by Scottfixit, Monday, May 06, 2013 11:49 PM
Great deals and good service.
My favorite place to shop. I get a lot of great deals.
  • 4.5 Would shop here again
  • 4.0 Overall satisfaction
  • 4.5 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.0 Customer support
  • 3.5 Order tracking
  • 4.5 Availability of product you wanted
  • 3.5 
  • 4.0 Shipping charges
  • 3.5 Variety of shipping options
  • 4.5 Charges stated clearly before order submission
  • 3.5 Prices relative to other online merchants
by lady DD, Saturday, May 04, 2013 3:47 PM
Trustworthy.
I like it a lot counting as sirious organization trustworthy.
  • 4.0 Would shop here again
  • 4.0 Overall satisfaction
  • 3.0 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 4.0 Customer support
  • 4.5 Order tracking
  • 3.0 Availability of product you wanted
  • 3.5 
  • 4.5 Shipping charges
  • 4.0 Prices relative to other online merchants
  • 4.0 Charges stated clearly before order submission
  • 3.0 Variety of shipping options
by angelfire, Friday, April 26, 2013 8:16 AM
My order was shipped very quickly. Some of the shirts I purchased did not fit the description on the website. Everything else was great!!
Lots of great styles. Nervous about sizes. This is my first time buying close online!!!
  • 3.5 Overall look and design of site
  • 3.0 Selection of products - Types of products available
  • 4.5 Clarity of product information
  • 4.0 Ease of finding what you are looking for
  • 4.0 
Thursday, April 25, 2013 1:05 AM
I understood the order was to arrive in 2-3 days and it took a week, I'm not sure what the holdup was!
During checkout, the site "timed-out" on me and I had to restart my checkout, thankfully my "cart" stayed in tact and I didn't have to re-enter my entire order.
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