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Ralph Lauren

Ralph Lauren Store Details
369,616 customers have rated this store since May 2001

 
4.6
See all ratings
All Ratings
  • 4.0 Prices relative to other online merchants
  • 4.7 Order tracking
  • 4.6 Overall satisfaction
  • 4.5 Availability of product you wanted
  • 4.4 Selection of products - Types of products available
  • 4.3 Variety of shipping options
  • 4.6 Would shop here again
  • 4.5 Product met expectations
  • 4.5 Charges stated clearly before order submission
  • 4.4 Clarity of product information
  • 4.0 Shipping charges
  • 4.4 Overall look and design of site
  • 4.4 Ease of finding what you are looking for
  • 4.5 
  • 4.6 Customer support
  • 4.7 On-time delivery - Product arrived when expected
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: At RalphLauren.com, you'll be able to find great products, read about adventure, style and culture, find amazing vintage pieces, buy unique gifts, take trips that transport you into the world of Polo and a lot more.
Contact Information
Physical Address: 650 Madison
New York NY 10022
UNITED STATES
Customer Service: Tel: 888-475-7674
Email: CustomerAssistance@polo.com
Web site: http://www.ralphlauren.com
Features & Services

Ordering Methods
Order phone number: (888) 475-7674
Toll-free order phone number: (888) 475-7674
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
2283 Reviews TotalReviews 1 - 10 of about 2,283
  • 3.5 Would shop here again
  • 2.0 Overall satisfaction
  • 2.0 Product met expectations
  • 2.0 On-time delivery - Product arrived when expected
  • 3.0 Customer support
  • 2.5 Order tracking
  • 1.5 Availability of product you wanted
  • 3.5 
  • 2.0 Shipping charges
  • 3.5 Prices relative to other online merchants
  • 2.5 Charges stated clearly before order submission
  • 3.0 Variety of shipping options
by forkira, Wednesday, May 22, 2013 12:39 AM
so so.
Cool
  • 3.0 Would shop here again
  • 3.0 Overall satisfaction
  • 2.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 3.5 Customer support
  • 5.0 Order tracking
  • 5.0 
  • 4.0 Shipping charges
  • 4.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 Variety of shipping options
by Ldwgking1, Tuesday, May 21, 2013 10:54 PM
The shirt I ordered seemed brown on the web page, I wanted to match a pair of tennis shoes I just bought, it was brown at all but rather a greenish color.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Customer support
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 5.0 
by Havenbgreer, Tuesday, May 21, 2013 9:32 PM
Bath Set was just beautiful and breath taking. Quality was superb!
I love Ralph Lauren products.
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4.0 
  • 3.5 Selection of products - Types of products available
  • 3.5 Overall look and design of site
  • 3.5 Ease of finding what you are looking for
  • 3.5 Clarity of product information
by bwil, Tuesday, May 21, 2013 8:14 PM
Well done amazing customer focus
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 4.5 Clarity of product information
  • 5.0 Overall look and design of site
  • 4.5 Ease of finding what you are looking for
  • 5.0 Selection of products - Types of products available
by Phyllis, Tuesday, May 21, 2013 7:30 PM
I would really appreciate a crew neck t-shirt in the old classic style made of a substantial weight cotton knit and made in a traditional fit which is proportioned so that it does NOT cling to the body and outline your shape. Any hope?
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 5.0 
by Annie, Tuesday, May 21, 2013 7:12 PM
I love Baby RL for my daughter. The quality is excellent.
I love the quality of the clothing. The sizing is a little off (small) but the quality is awesome.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 3.5 
  • 3.5 Shipping charges
  • 3.5 Prices relative to other online merchants
  • 3.5 Charges stated clearly before order submission
  • 3.5 Variety of shipping options
by BJ, Tuesday, May 21, 2013 5:40 PM
great prices and great product
  • 4.5 Would shop here again
  • 3.5 Overall satisfaction
  • 3.5 Product met expectations
  • 3.5 On-time delivery - Product arrived when expected
  • 4.0 Order tracking
  • 3.0 Availability of product you wanted
  • 2.5 
  • 3.0 Clarity of product information
  • 3.5 Overall look and design of site
  • 3.5 Ease of finding what you are looking for
  • 2.0 Selection of products - Types of products available
Tuesday, May 21, 2013 5:39 PM
The only problem i have is that they are slow returning money with returned items!!!!
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 4.5 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 4.5 Availability of product you wanted
  • 4.5 
  • 4.5 Clarity of product information
  • 4.5 Overall look and design of site
  • 4.5 Ease of finding what you are looking for
  • 4.5 Selection of products - Types of products available
by Sandy, Tuesday, May 21, 2013 2:28 PM
The clothes that I purchased (sweater and pants) are wonderful. The pants (4) turn out to be too big for me but I am planning on taking them to an excellent tailor to alter them. Both belts that I ordered I felt were not up to Ralph Lauren standards. P.S. You did not have a size 2 in stock on the pants.
What else can I say? It's always a pleasure.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 4.5 Customer support
  • 5.0 
  • 5.0 Shipping charges
  • 3.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 Variety of shipping options
by Cara, Tuesday, May 21, 2013 2:18 PM
I love the service
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