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Candy.com

Candy.com Store Details
1,946 customers have rated this store since July 2009

 
4.3
See all ratings
All Ratings
  • 4.4 Ease of finding what you are looking for
  • 4.5 Order tracking
  • 4.3 Overall satisfaction
  • 4.3 Would shop here again
  • 4.2 Customer support
  • 4.3 Overall look and design of site
  • 4.0 Prices relative to other online merchants
  • 4.3 Clarity of product information
  • 4.4 On-time delivery - Product arrived when expected
  • 4.3 Product met expectations
  • 4.3 
  • 3.3 Shipping charges
  • 4.3 Availability of product you wanted
  • 4.4 Selection of products - Types of products available
  • 4.0 Variety of shipping options
  • 4.3 Charges stated clearly before order submission
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Contact Information
Physical Address: 70 Finnell Drive #16
Weymouth MA 02188
UNITED STATES
Customer Service: Tel: 888-422-6393
Email: support@candy.com
Web site: http://www.candy.com
Features & Services

Ordering Methods
Order phone number: 888-422-6393
Toll-free order phone number: 888-422-6393
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
37 Reviews TotalReviews 1 - 10 of about 37
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4.0 
  • 3.0 Shipping charges
  • 3.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 4.0 Variety of shipping options
by "Finian", Friday, May 17, 2013 9:29 AM
I have been looking for a US source for wine gums for decades...just about any English or Irish ex-pat is addicted to them, as am I. You should do well with this item! I've already brightened the day of a couple of friends. Ordering and shipping were very easy and successful. Thanks!
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4.5 
  • 4.0 Clarity of product information
  • 4.0 Overall look and design of site
  • 4.5 Ease of finding what you are looking for
  • 4.5 Selection of products - Types of products available
by eagleputt22, Tuesday, May 14, 2013 8:01 AM
Everything was better than I expected. Can't wait to do business with you again.
  • 5.0 Would shop here again
  • 4.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 3.5 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4.0 
  • 5.0 Clarity of product information
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
  • 5.0 Selection of products - Types of products available
Thursday, May 09, 2013 12:48 PM
the difficulty comes when trying to switch to new e-mail address. That was the only thing thatwas at all bothersome. You have "edit" for the name and address just fine, but no place for just the changing of one's e-mail address.
  • 0.5 Would shop here again
  • 0.5 Overall satisfaction
  • 0.5 Product met expectations
  • 0.5 On-time delivery - Product arrived when expected
  • 2.5 Customer support
  • 0.5 Availability of product you wanted
  • 0.5 Order tracking
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
  • 5.0 Selection of products - Types of products available
by diannebeatrice, Thursday, May 02, 2013 9:16 AM
First of all, what I ordered was back ordered, I was waiting for a week for it to come and then I realized it had never shipped, when I talked to them on chat line they said it was back ordered and cancelled it. If I never had contacted them it would have stayed out there forever I guess.
  • 1.5 Would shop here again
  • 2.0 Overall satisfaction
  • 1.5 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 Variety of shipping options
by Jason Godfrey, Tuesday, April 30, 2013 3:20 PM
Ordered 9 bags of candy that wasExpiring less than a week after I purchased it.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
  • 5.0 Selection of products - Types of products available
Monday, April 29, 2013 9:39 PM
This is the first time that I ordered from you. However, I will not hesitate to order from you again.
I am happy to find Big Hunk Candy Bars. They are no longer available in the stores where I shop.
  • 3.0 Would shop here again
  • 1.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 4.0 Order tracking
  • 5.0 Availability of product you wanted
  • 1.0 
  • 4.0 Clarity of product information
  • 4.0 Overall look and design of site
  • 4.0 Ease of finding what you are looking for
  • 4.0 Selection of products - Types of products available
Monday, April 29, 2013 11:41 AM
I was upset, because, when I got an e-mail, it said that I could get free shipping on my order with a word that need to be filled in on when preparing my order, but when I prepared my order, there we no place to put in the workd and it cost me for shipping and handling. That did not make me happy. I will probably not order again.
  • 4.0 Would shop here again
  • 3.5 Overall satisfaction
  • 2.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 2.5 Customer support
  • 4.5 Order tracking
  • 4.0 Availability of product you wanted
  • 3.5 
  • 4.5 Selection of products - Types of products available
  • 3.5 Overall look and design of site
  • 4.0 Ease of finding what you are looking for
  • 4.5 Clarity of product information
by Jasmine, Sunday, April 28, 2013 3:40 PM
The bags of candy I purchased were greatly unbalanced in a way. I was not very pleased. My order consisted of 3 bags of 39.9 oz. mixed chocolate fun-sized candy bars such as 1)Hershey's Milk Chocolate, 2)Reese's, 3)Kit Kat, & 4)Milk Chocolate Whoppers but about half of the bags together were filled with just Whoppers. I was very disappointed with this and the candy was EXPIRED.
  • 5.0 Would shop here again
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Customer support
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 5.0 Overall satisfaction
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
by Lou, Friday, April 26, 2013 9:49 PM
Excelent and sooooooooooooooooooogood
  • 5.0 Would shop here again
  • 4.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 4.0 Availability of product you wanted
  • 4.0 
  • 2.5 Clarity of product information
  • 4.5 Overall look and design of site
  • 3.0 Ease of finding what you are looking for
  • 4.5 Selection of products - Types of products available
by Hericane, Thursday, April 18, 2013 9:42 PM
Navigating the site is easy enough with the categories listed at top, but to "continue shopping" causes the page to reopen at the home page instead of the page where I was shopping. I have to spend more time trying to remember and find where I had been, which is annoying.I do enjoy the selection of items.
I'd like to see more detailed info on what is in the products. A picture of the ingredient lists along with a zoom view function would be helpful. I would like to know more about the items before I commit to a purchase. Prices also seem high, but I don't have much to compare the retro products with, so I may be wrong about this.
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